Estimado miembro de MVEC:
Estamos conscientes de que las cosas están cambiando rápidamente respecto al COVID-19. Queremos asegurarte que nuestro equipo está trabajando duro para mantener nuestras operaciones funcionando lo mejor posible.
Algo que ha cambiado es que los lobbies de todas nuestras oficinas seguirán cerrados al público hasta nuevo aviso. Las ventanillas de autoservicio y los buzones en todas las oficinas de MVEC permanecerán abiertos de lunes a viernes, de 8:00 a.m. a 5:00 PM.
Como miembros de la comunidad, estamos aquí para ayudarte cuando nos necesites, incluyendo:
• Darte información relacionada con tu factura eléctrica y...
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La salud y la seguridad de nuestros miembros y empleados es la prioridad principal de MVEC. El equipo gerencial de la cooperativa ha estado monitoreando el COVID-19 (coronavirus) y ha decidido que a partir del miércoles 18 de marzo a las 5:00 p.m. nuestros lobbies estarán temporalmente cerrados al público. Todas las ventanillas de autoservicio y buzones de pago en todas las oficinas de MVEC permanecerán abiertos a nuestros miembros.
Nuestras operaciones continuarán de manera normal; nuestro personal seguirá recibiendo pagos y contestando preguntas de servicio al cliente a través de las ventanillas de autoservicio y buzones, de lunes a viernes, de 8:00 a.m. a 5:00 p.m. Nuestros operadores telefónicos estarán disponibles en el 866-225-5683, de lunes a viernes, de 7:30 a.m. a 7:00 p.m.
Magic Valley tiene varias formas convenientes para que nuestros miembros puedan hacer operaciones con la cooperativa,...
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The health and safety of our members and our employees is MVEC’s primary focus. Cooperative leadership has been monitoring the COVID-19 (coronavirus) and decided that as of Wednesday, March 18 at 5:00 p.m. all office lobbies will be closed to the public until further notice. Drive-thru windows and drop boxes at all MVEC offices will remain open to our members.
Cooperative business operations will continue as normal. MVEC personnel will still handle payments and customer service questions through the drive-thru windows and drop-boxes, Monday through Friday, from 8:00 a.m. - 5:00 p.m. Call center representatives will be available by phone at...
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Countdown
June 1, 2020
THE ALL-NEW MVEC CONNECT
An innovative tool that will help you take control of your MVEC account as never before.
The All-New MVEC
Connect is HERE!
All MVEC members will have to re-register in order
to access account information.
App
Web Portal
Bill
IVR
Auto Pay
MVEC Connect is Coming
in June, and It's Bringing
Big Changes That Require
Your Attention
Members who pay their bill online at magicvalley.coop, will need to re-enroll in order to pay their bill online.
The current MVEC mobile app will be discontinued. Members will need to download the new MVEC Connect mobile app from the App Store or Google Play store.
If a member's account is set up on...
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Can you guess what these people have in common? The grower of the 5,000-pound cotton module heading to La Feria and the woman making a deposit at South Texas Federal Credit Union in Weslaco. A sugar cane grower, a VTX1 customer surfing the internet, and you turning on your washing machine. Yes, they are all cooperative members.
October is Co-op Month, honoring cooperatives that cover agriculture and art, finances and phones, and of course, your power from Magic Valley Electric Cooperative. Here are some glimpses of six Valley cooperatives.
Magic Valley Electric Cooperative, locally owned and locally governed, provides local decision making,...
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A generous $7,000 donation from the Magic Valley Employee Community Fund will help heal hearts of parents and children in the Valley.
Children’s Bereavement Center Rio Grande Valley offers grief counseling services for grieving children, youth, their families and the community. The center began offering direct services, including peer support groups and individual counseling, in early 2017. Peer support groups are the heart of the healing process at the Center and designed to help children and families develop the relationships and tools needed to cope with a significant death loss.
“Our goal is to help children, adolescents and their caregivers understand the...
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