Billing & Payments
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Here are the details about our fees.
Each applicant will be assessed a membership fee of $5.00.
Account Setup Fee
The Cooperative will charge $25.00 for processing each service connection. A service connection is defined as any connection or reconnection which results in establishing a new account, or the transfer of an existing account on the books of the Cooperative.
If a deposit is required, the deposit shall not exceed an amount equivalent to one-sixth (1/6) of the estimated annual billing. A deposit may be required if a member’s account has been disconnected for nonpayment. The deposit may be adjusted if the Cooperative believes that the deposit is insufficient.
Returned Check Fee
The Cooperative shall charge $30.00 for each check or other form of payment that is dishonored or returned to the Cooperative. Any customer having a check or other form of payment dishonored two or more times in a 12-month period may be required to pay by cash, money order, or certified check.
The Cooperative may assess a one-time penalty, not to exceed five percent (5%) on each delinquent bill.
The Cooperative shall charge $100 for each trip to Customer’s premises, which is requested by the Customer, or is reasonably necessary under standard operating practice (e.g. trip to Customer’s premises for collection of a bill, connection, reconnection, or to make a disconnection). For a trip to Customer’s premises made outside of the Cooperative’s normal working hours, a fee of $150 will be assessed.
Meter Tampering Fee
The Cooperative will charge a meter-tampering fee of $250 if the meter shows any evidence of having been tampered with by any person, firm or corporation other than a Cooperative employee. A $500 charge will be assessed for each additional occurrence. In addition, the Customer will be charged for repair or replacement of damaged equipment and for any electric usage.
Temporary Service Connection
A $20 fee is charged for connection of temporary service, which does not require a line extension other than a service drop. Temporary service connections may include connection to a temporary pole for construction power or connection of a temporary building. Additionally, a trip fee will be charged for this service.
Non-Payment Disconnect Fees
If payment is not received in our office before the disconnection date, your service may be disconnected. If disconnected, you will be required to pay all amounts due in order to reconnect service. Reconnect charges include a trip fee of $100 if payment is received in our office before 3:00 pm, or $150 if payment is received in our office after 3:00 pm. You will also be required to pay a deposit equal to 1/6 of the annual billing. These additional charges as specified will be applied to your account and will need to be paid before reconnection.
Power Cost Recovery Factor (PCRF)
PCRF is an adjustment to your bill. It is a monthly adjustment to be applied to the current monthly billing to account for differences in actual purchased electricity cost. This monthly charge shall be increased or decreased on a per-kWh basis. To derive the PCRF charge, multiply the total monthly billed kilowatt hours by the appropriate monthly factor found on your billing statement.
All bills shall be adjusted by the amount of sales tax attributable to the sale of electric service, unless the member has previously provided satisfactory proof of exemption.
Franchise Tax Adjustment
For Customers located in areas within the boundaries of a municipal corporation (City), Customer’s total bill (excluding state and city sales tax) will be increased by a percentage, which is the equivalent of the city’s franchise tax imposed on MVEC Customers, by the municipal corporation.