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Scam Protection

Scam Protection Learn how to spot a scam, avoid a scam, and report a scam. We can help. Scams: Common But Avoidable Occasionally, Magic Valley members report falling or almost falling prey to scams by people falsely posing as cooperative employees. Many utility companies across the U.S. have received calls from consumers reporting scams. The scam is always the same story. A consumer receives a phone call from someone saying their payment was declined or never received. The caller threatens to disconnect the consumer's utilities if they do not pay immediately. The best way to avoid getting tricked by scammers is to know the tricks they... Read more...

Terms and Conditions

MyResponse PROGRAM Agreement for Magic Valley Electric Customers    Thank you for your interest in the Magic Valley Electric MyResponse Program, a service offered by Magic Valley Electric Cooperative, Inc. (“MVEC”) in partnership with Google Nest LLC  (“Google”) and AutoGrid (“AutoGrid”).  IN ADDITION TO THE TERMS AND CONDITIONS REQUIRED BY GOOGLE AND THE MVEC TERMS AND CONDITIONS, THE MYRESPONSE PROGRAM IS OFFERED UNDER THE TERMS AND CONDITIONS SET FORTH IN THIS MYRESPONSE PROGRAM AGREEMENT (“AGREEMENT”) AND ON THE CONDITION THAT YOU ACCEPT AND COMPLY WITH THEM. BY SIGNING UP FOR THE MYRESPONSE PROGRAM YOU (A) ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT AND... Read more...