Report An Outage
Please click on the green button on the right to report a power outage, downed power line, or other issues.
In order to report an outage, please press the + button.
Report an Outage
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See If Service Is Available
Just type in your address below to determine if our service is available in your area.
Report an Outage
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Electric Bill
Example
This page will help you familiarize yourself
with your new electric bill.
Understanding Your Bill
Dear Magic Valley Electric Cooperative Member
Your statement provides you with detail information about your account. If you have any questions about the charges on your account please contact us at 1-866-225-5683.
Monthly Bill Adjustments
Customer Charge
The customer charge is a fixed monthly charge to cover our costs for data processing, billing, cost of maintaining equipment such as poles, wires, transformers, etc. If you have no electric consumption, you will only be billed the customer charge plus applicable taxes.
Power Cost Recovery Factor (PCRF)
PCRF is an adjustment to your bill, it...
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Financial
Assistance
Review our options for assistance.
Having trouble paying
your bill?
If you are unable to pay your Magic Valley electric bill due to an emergency, you can contact The State Department of Housing and Community Affairs for potential help.
A complete list of providers is available.
Providers
The following are some assistance
providers within MVEC’s service area
Review our options for assistance.
Hidalgo County
Hidalgo County Community Service Agency
2524 North Closner
Edinburg TX 78540
956-383-6240
csa_lopez@yahoo.com
Catholic Charities of the Rio Grande Valley
700 N. Virgen de San Juan Blvd.
San Juan, Texas 78589
(956) 702-4088
Cameron County
Community Action Corporation
of South Texas
519 East Madison Street
Brownsville, TX 78520
956-435-0379
South Texas Adult Resource
Center Training Center (START)
743 N. Sam Houston Blvd.
San Benito,...
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Fees
Always keeping our rates as affordable as we can.
Membership Fees
Here are the details about our membership fees.
Membership
Each applicant will be assessed a membership fee of $5.00.
Account Setup
The Cooperative will charge $25.00 for processing each service connection. A service connection is defined as any connection or reconnection which results in establishing a new account, or the transfer of an existing account on the books of the Cooperative.
Deposit
If a deposit is required, the deposit shall not exceed an amount equivalent to one-sixth (1/6) of the estimated annual billing. A deposit may be required if a member’s account has been disconnected for nonpayment....
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Get Started
Fill out the form below and a representative will contact you about the EZ Prepaid electricity plan. If you need to speak with a representative immediately, please call 1-866-225-5683.
Take Charge of Your Energy Cost
Pay when you want, and how you want.
This EZPrepaid electricity plan lets you decide how much electricity to purchase. By paying for your electricity before you use it, you’ll be able to decide how much you pay, and when you pay. You can load up for months at a time or add funds throughout the month, whichever works best for you.
View your usage and balance at...
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Payment
Options
Review our many options to pay your bill.
Kiosk
Our payment kiosks provide members with another convenient way to pay their electric bills. Pay with cash, check, debit card, or credit card using the intuitive touch screen interface and following the instructions. You will receive a receipt for your transaction that will include the date, time, location, and amount paid. Payments made at a kiosk typically post the next business day.
Payment Options
AutoPay
MVEC Connect Mobile APP
Online Bill Payment
EZ Prepaid
Phone
Drop Boxes
Payment Station Locations
Traditional Payment Method
Payment Arrangements
Average Payment Plan
Credit Card Authorization Form
Having Trouble Paying...
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Payment
Options
Review our many options to pay your bill.
Drop Boxes
We make is easy to pay your monthly electric bill anytime with conveniently located drop boxes at select offices. We are pleased to let you know that we accept personal or cashier’s checks and money orders at our Edinburg, Pharr, Mercedes, and Brownsville offices. Please do not insert cash in a drop box. Payments received on a Friday are processed on the next business day.
Payment Options
AutoPay
MVEC Connect Mobile APP
Online Bill Payment
EZ Prepaid
Phone
Drop Boxes
Payment Station Locations
Kiosk
Traditional Payment Method
Payment Arrangements
Average Payment Plan
Credit...
Read more...
Payment
Options
Review our many options to pay your bill.
Phone
Enjoy the convenience of paying your monthly electric bill over the phone using your credit card or debit card. We accept Visa, MasterCard, American Express, and Discover. Payments made before midnight will be credited to your account the next business day. This service is available 24 hours per day, 7 days per week. Please call 1-866-225-5683 to pay your bill.
Payment Options
AutoPay
MVEC Connect Mobile APP
Online Bill Payment
EZ Prepaid
Phone
Drop Boxes
Payment Station Locations
Kiosk
Traditional Payment Method
Payment Arrangements
Average Payment Plan
Credit Card Authorization Form
Having Trouble Paying Your...
Read more...
Payment
Options
Review our many options to pay your bill.
MVEC Connect Mobile APP
The MVEC Connect mobile app is packed with great features that will help you stay in touch with us. When you download the app, you will instantly have the ability to manage your account, view your bills, and make secure payments directly from your mobile device. You can also view your billing history, set up notifications, and contact us via phone and email.
Payment Options
AutoPay
MVEC Mobile APP
Online Bill Payment
EZ Prepaid
Phone
Drop Boxes
Payment Station Locations
Kiosk
Traditional Payment Method
Payment Arrangements
Average Payment Plan
Credit Card...
Read more...
Payment
Options
Review our many options to pay your bill.
Credit Card Authorization Form
When you fill out our Credit Card Authorization Form, your monthly electric bill will be automatically charged to your Visa, MasterCard, American Express, or Discover card. You will have the peace of mind that comes with knowing that your bill will always be paid on time. Plus, you don’t have to worry about writing checks, buying stamps, or losing a payment in the mail.
Download Form
Payment Options
AutoPay
MVEC Connect Mobile APP
Online Bill Payment
EZ Prepaid
Phone
Drop Boxes
Payment Station Locations
Kiosk
Traditional Payment Method
Payment Arrangements
Average Payment...
Read more...
Payment
Options
Review our many options to pay your bill.
Online Bill Payment
Magic Valley Electric Co-op makes it easy for you to pay your bill online using a debit card or credit card. You can feel confident that this method is a quick, convenient, and secure way to pay your bills on time. If you have an Internet connection, you can easily pay your electric bill from anywhere. Just sign up online and make your life a little less complicated today.
Payment Options
AutoPay
MVEC Connect Mobile APP
Online Bill Payment
EZ Prepaid
Phone
Drop Boxes
Payment Station Locations
Kiosk
Traditional Payment Method
Payment...
Read more...