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Media Relations

MVEC Contact & File Repository Press Kit. Communication Manager: Juan A. Hermosillo, M.A. Cell Phone: 956-893-1562 Email: Jhermosillo@magicvalley.coop   Communication Coordinator: Ronie J. Garza, MBA Cell Phone: 956-490-1937 Email: Rjgarza@magicvalley.coop Files Repository Logo - 384x197 Logo - 768x394 Logo - 1151x590 Logo Black & White - 1535x787 Logo with Outlines - 1535x787 Abraham Quiroga, MBA - 800x1000 Ronie J. Garza, MBA - 310X270 MVEC Building - Mercedes - 1500x881 Check the Magic Valley Electric Co-op Service Territory Go ... Read more...

Request New Service

Electric Service Application Fill out the following form to apply for electric service with Magic Valley Electric Cooperative. Applicant Information Other Responsible Party Connect Information Terms & Conditions Check the Magic Valley Electric Co-op Service Territory Go ... Read more...

Outage

View Outage Map In order to report an outage, please press the + button. Report an Outage Report ... Read more...

Report

Report An Outage Please click on the green button on the right to report a power outage, downed power line, or other issues. In order to report an outage, please press the + button. Report an Outage Report ... Read more...

Map

See If Service Is Available Just type in your address below to determine if our service is available in your area. Report an Outage Report ... Read more...

Electric Bill

Electric Bill Example This page will help you familiarize yourself with your new electric bill. Understanding Your Bill Dear Magic Valley Electric Cooperative Member Your statement provides you with detail information about your account. If you have any questions about the charges on your account please contact us at 1-866-225-5683. Monthly Bill Adjustments Customer Charge The customer charge is a fixed monthly charge to cover our costs for data processing, billing, cost of maintaining equipment such as poles, wires, transformers, etc. If you have no electric consumption, you will only be billed the customer charge plus applicable taxes. Power Cost Recovery Factor (PCRF) PCRF is an adjustment to your bill, it... Read more...

Financial Assistance

Financial Assistance Review our options for assistance. Having trouble paying your bill? If you are unable to pay your Magic Valley electric bill due to an emergency, you can contact The State Department of Housing and Community Affairs for potential help. A complete list of providers is available. Providers The following are some assistance providers within MVEC’s service area Review our options for assistance. Hidalgo County Hidalgo County Community Service Agency 2524 North Closner Edinburg TX 78540 956-383-6240 csa_lopez@yahoo.com Catholic Charities of the Rio Grande Valley 700 N. Virgen de San Juan Blvd. San Juan, Texas 78589 (956) 702-4088 Cameron County Community Action Corporation of South Texas 519 East Madison Street Brownsville, TX 78520 956-435-0379 South Texas Adult Resource Center Training Center (START) 743 N. Sam Houston Blvd. San Benito,... Read more...

Fees

Fees Always keeping our rates as affordable as we can. Membership Fees Here are the details about our membership fees. Membership Each applicant will be assessed a membership fee of $5.00. Account Setup The Cooperative will charge $25.00 for processing each service connection. A service connection is defined as any connection or reconnection which results in establishing a new account, or the transfer of an existing account on the books of the Cooperative. Deposit If a deposit is required, the deposit shall not exceed an amount equivalent to one-sixth (1/6) of the estimated annual billing. A deposit may be required if a member’s account has been disconnected for nonpayment.... Read more...

EZ Prepaid

Get Started Fill out the form below and a representative will contact you about the EZ Prepaid electricity plan. If you need to speak with a representative immediately, please call 1-866-225-5683. Take Charge of Your Energy Cost Pay when you want, and how you want. This EZPrepaid electricity plan lets you decide how much electricity to purchase. By paying for your electricity before you use it, you’ll be able to decide how much you pay, and when you pay. You can load up for months at a time or add funds throughout the month, whichever works best for you. View your usage and balance at... Read more...

Kiosk

Payment Options Review our many options to pay your bill. Kiosk Our payment kiosks provide members with another convenient way to pay their electric bills. Pay with cash, check, debit card, or credit card using the intuitive touch screen interface and following the instructions. You will receive a receipt for your transaction that will include the date, time, location, and amount paid. Payments made at a kiosk typically post the next business day. Payment Options AutoPay MVEC Connect Mobile APP Online Bill Payment EZ Prepaid Phone Drop Boxes Payment Station Locations Traditional Payment Method Payment Arrangements Average Payment Plan Credit Card Authorization Form Having Trouble Paying... Read more...

Drop Boxes

Payment Options Review our many options to pay your bill. Drop Boxes We make is easy to pay your monthly electric bill anytime with conveniently located drop boxes at select offices. We are pleased to let you know that we accept personal or cashier’s checks and money orders at our Edinburg, Pharr, Mercedes, and Brownsville offices. Please do not insert cash in a drop box. Payments received on a Friday are processed on the next business day. Payment Options AutoPay MVEC Connect Mobile APP Online Bill Payment EZ Prepaid Phone Drop Boxes Payment Station Locations Kiosk Traditional Payment Method Payment Arrangements Average Payment Plan Credit... Read more...